Refunds and cancellations
What you are buying is a position for as long as you hold it. That shapes everything below.
Operated by Gopal. Last updated .
What a contribution buys
A contribution adds to a creator’s support pool, and the creator with the highest pool holds the top spot. Your contribution counts from the moment it is confirmed, alongside everyone else’s who has backed the same creator. There is no minimum holding period, and no guarantee of a rank: another creator’s supporters may pool more a minute after you pay.
Because the placement is delivered immediately and consumed continuously, a completed contribution is not refundable on request. This is the main thing to understand before contributing.
When you are refunded automatically
You do not have to ask.
- Your contribution could not be applied. If a payment is captured but cannot be added to a creator’s pool — the profile was removed, the board was closed — it is refunded in full.
This is checked continuously, and a daily audit re-checks every captured payment against the board. Money that cannot be honoured is returned rather than held. When a contribution is refunded, its amount is removed from the creator’s pool.
When you are not refunded
- The creator was passed. Another creator’s supporters pooled more, so yours dropped a rank. Your contribution still stands in their pool at its new position — being passed is the mechanic, not a failure of it.
- You changed your mind. The placement is delivered the moment payment is confirmed, so there is nothing left to cancel.
- You are unhappy with the result. A position here is a paid placement, not advertising performance. No traffic, followers, or outcome of any kind is promised — see How it works.
Duplicate and failed payments
A duplicate charge for the same contribution is refunded in full. If money left your account but no position appeared, contact us with the payment reference from your receipt and it will be either honoured or returned — those are the only two outcomes.
Failed and abandoned payments are never captured, so there is nothing to refund. If your bank shows a pending authorisation for one, it is released by your bank, typically within five to seven working days.
How refunds are paid
Always to the original payment method — we cannot send a refund anywhere else. Once issued, the payment provider and your bank control the timing, which is usually five to ten working days.
Refunds are issued in the currency you were charged. If your bank converted that amount, the rate on the refund may differ from the rate on the original charge, and any foreign transaction fee your bank charged is theirs rather than ours.
Asking for a refund
Message @gopalsays108 on X, or email gopalsays108@gmail.com, with the payment reference shown on your receipt. Requests are answered within three working days.